Privacy Policy

1. Who We Are

Sisily International is an international matchmaking and relationship consulting service. This Privacy Policy explains how we handle personal information when you visit sisilyinternational.com, contact us, submit an enquiry, use our services, or communicate with us through Instagram, Facebook or Messenger.

For privacy questions, contact us at info@sisilyinternational.com.

2. Information We May Collect

Website and service enquiries

When you contact us or submit a form, we may receive information such as your name, email address, telephone or messaging contact details, age, location, occupation, relationship goals, preferences, and the information you choose to include in your message.

Matchmaking information

If you engage with our matchmaking, coaching, consulting or private-event services, we may collect additional information that is reasonably necessary to understand your background, preferences and relationship goals. This may include profile information, photographs and other details you voluntarily provide.

Instagram, Facebook and Messenger interactions

If you contact or interact with us through Meta platforms, we may receive information made available through those platforms and their APIs, such as your platform user identifier, account or profile information made available to us, message content, comments, timestamps and conversation history relevant to your enquiry.

Technical and usage information

Our website, hosting providers and service providers may process routine technical information such as IP address, browser type, device information, request logs and similar data needed to operate, secure and troubleshoot the website and connected services.

3. How We Use Information

We may use personal information to:

• respond to enquiries and communicate with you;
• provide, personalize and administer our matchmaking and relationship consulting services;
• assess compatibility, preferences and potential introductions where relevant to the service;
• operate connected Instagram, Facebook and Messenger messaging workflows;
• maintain records of client and prospective-client communications;
• protect our clients, systems and services against misuse, fraud or security threats;
• improve our website, internal processes and service quality;
• comply with applicable legal, accounting or regulatory requirements.

4. Meta APIs, Messaging and Webhooks

Sisily International may use Meta platform tools, including Instagram and Messenger APIs and webhook notifications, to receive and manage business communications. Information received through these integrations is used for legitimate business communication, enquiry handling, service administration and related internal workflows.

We do not use access tokens, app secrets or other authentication credentials as client-side content. These credentials are intended to remain in secure server-side environments.

5. Legal Bases

Depending on the context and applicable law, we may process personal information because it is necessary to respond to your request or provide a service, because we have a legitimate business interest in operating and protecting our services, because you have given consent, or because processing is necessary to comply with a legal obligation.

Where information is considered sensitive or receives enhanced legal protection, we will handle it only where an appropriate legal basis is available under applicable law.

6. Sharing and Service Providers

We may share information only where reasonably necessary to provide or support our services. This may include selected potential matches or trusted professional partners where appropriate to the matchmaking process, as well as technology, hosting, communications, form-processing, database, analytics or professional service providers acting on our behalf.

We may also disclose information where required by law or where reasonably necessary to protect rights, safety or security.

7. We Do Not Sell Personal Data

Sisily International does not sell personal information. We do not provide personal data to third parties in exchange for money.

8. Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, resolve disputes, protect our services, or meet legal, tax, accounting or regulatory requirements. Retention periods can vary depending on the type of information and the relationship we have with you.

9. Security

We use reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse or disclosure. No internet-based system can be guaranteed to be completely secure, so we cannot promise absolute security.

10. International Processing

Because our services are international, personal information may be processed or accessed in countries other than the country where you live. Where required, we take reasonable steps to use appropriate safeguards for international transfers.

11. Your Rights

Depending on where you live, you may have rights to request access to, correction of, deletion of, restriction of, or objection to certain processing of your personal information, and in some cases data portability or withdrawal of consent.

To make a privacy request, email info@sisilyinternational.com. We may need to verify your identity before completing a request.

12. Children

Our matchmaking services are intended for adults. We do not knowingly offer these services to children or intentionally collect personal information from children for matchmaking purposes.

13. Changes to This Policy

We may update this Privacy Policy when our services, technology or legal obligations change. The latest version will be posted on this page with an updated revision date.